Sheri gill
Interested in learning about the latest small business trends in 2020 and 2021? Hoping to keep your business in the loop?
Whether you’re starting a new small business or you already have one, it’s important that you do everything you can to stay competitive. To do this, it’s important to keep track of business trends and to consider making some changes to your business if necessary.
Here are 5 small business trends for 2020-2021 that you need to know about.
1. Online Pickup Orders Are Growing
One small business trend that is making waves in 2020 and 2021 is the increase in online ordering options for businesses. Especially with the rise of COVID-19, more and more customers are interested in making online pickup orders, whether that includes ordering food from a restaurant, ordering groceries, or buying another product
Online pickup orders are very convenient for consumers, so more small businesses will likely offer these options as time goes on.
2. E-Commerce is Increasing
In addition to paying for in-person pickup orders online, many consumers are enjoying doing their shopping completely online. While it seems like Amazon and other major online retailers would be hard to compete with, many small businesses are finding that selling their products online is a good choice.
More small businesses are working on their websites and embracing e-commerce, and this trend will likely continue in the coming months and years.
3. Remote Work is Becoming More Common
Also spurred on by COVID-19, remote work is becoming more and more popular. Many workers have enjoyed the extra freedom and flexibility they have gotten when working from home during the pandemic, and many prefer not to get back into the office full time.
Better remote work technology and tools such as this online time clock are making remote work more accessible for businesses. Chances are that more businesses will make remote work a permanent option for employees as time goes on.
4. New Payment Options Are Being Used
In addition to ordering goods and services online, additional payment options are becoming popular as well. Contactless credit and debit card payment options are becoming more widespread and this trend will likely continue.
Also growing in popularity is the ability to use mobile payment apps. Many businesses are embracing Bitcoin and cryptocurrency payments as well.
5. Personalization is More Important Than Ever
Another small business trend that you need to pay attention to is an increase in personalization. Many people are opting to shop from smaller businesses and want personalized experiences.
Fortunately, with the help of AI and big data, personalization is becoming a lot easier for businesses to handle.
Following the Top Small Business Trends in 2020 and 2021
By learning about the rising small business trends in 2020 and 2021, you’ll have a better chance of keeping your business competitive. Make sure that you pay attention to the trends and consider adopting some new strategies if you want to make your business a success.
Need more small business ideas and tips? Read through our blog now to discover more helpful small business guides.
